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Scheduler Home Health Office

LHC Group
Full-time
On-site
New York, United States
Other Senior Care Roles
Description

We are hiring for a Schedule Specialist.  

Full time position with full benefits. 

 

At Willcare, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve—it truly is all about helping people.   

 

We strive to offer benefits that reward the whole you!​  

  • employee wellness programs 
  • flexibility for true work-life balance  
  • holidays & paid time off  
  • continuing education & career growth opportunities 
  • company-wide support & resources to help you achieve your goals  

 

Take your career to a new level of caring. Apply today!   



Responsibilities

 

The Scheduling Specialist is responsible for managing patient referrals and visit schedules.  

  • Utilizes an automated scheduling system to maintain a calendar of services for both episodic and per visit customers. 
  • Processes workflow for requested scheduled, missed, rescheduled, reassigned, declined, and delivered visits. 
  • Monitors pending referrals daily and assigns licensed professional and case manager for all start of care visits. 
  • Communicates daily with field staff regarding any visits unaddressed in late, pending, or incomplete status for resolution as appropriate. 


Qualifications
Education Requirements
  • High school education or equivalent

Experience Requirements

  • Minimum one year of scheduling experience in health care setting using an online scheduling system is preferred.
Skill Requirements
  • Exceptional organizational, customer service, communication, and decision making skills required.
  • Working knowledge of state and federal regulations governing OASIS visits, supervisory, and reassessment visits


Apply now
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